Employee & Benefits Management Program

MOST PEOPLE choose a doctor based upon reputation or convenience. What keeps patients coming back is the quality of care they receive. Quality is not only measured by a doctor’s competence and bedside manner, but by the entire office experience. Effective employee management and a nurturing work environment are both essential for developing and retaining high quality employees that consistently project service-oriented behavior and attitudes. Engaged employees best reflect your practice culture and help creating lasting positive impressions for your patients.

Our Employee and Benefits Management Program is designed to help your practice create a safe, efficient and nurturing workplace environment and to mold employees into ambassadors for your practice brand. The program focuses on:

• Hiring, training and retaining employees with two central characteristics – will and skill. Your workforce is defined by employees willing to do whatever is necessary to achieve the highest quality of patient care and the skill to do so.
• Administrative and educational support to assure effective practice operations and to navigate the multitude of regulations that govern the workplace.
• Access to high-quality benefits at substantial savings to reward your workforce for their dedication to your practice.

THE EMPLOYEE & BENEFITS MANAGEMENT PROGRAM CONSISTS OF THE FOLLOWING CORE AND OPTIONAL SERVICES. CLICK ON EACH SERVICE TO LEARN MORE!

• Core Services

  PAYROLL ADMINISTRATION

  • New hire reporting to government agencies.
  • Multiple payroll options including payment by check, direct deposit or payroll debit cards.
  • Time and labor management (time clock).
  • Tracking and reporting PTO (paid time off).
  • Payroll journals that detail current payroll information.
  • Employee total compensation statements that explain the value of all wages and benefits provided by Employer to each employee.
  • State and Federal withholding and payroll tax deposits and returns, including federal and state unemployment.
  • Section 125 Premium Only Plan (POP) handles employees’ pretax deductions to pay their portions of healthcare insurance premiums.
  • Wage garnishment payment service.

  BENEFIT MANAGEMENT SERVICES

  • Internet-based self-service to manage employee enrollment and changes in benefits selections.
  • Manages premium deductions and processing and vendor payment.
  • Management of plan documents.
  • Filing required state and federal forms.
  • Oversight of audits and reviews.

  STANDARD BENEFIT SELECTIONS

  • Health (including Employee Assistance Program (EAP)
  • Administration of COBRA benefits (when applicable)
  • Dental
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • Vision

  RETIREMENT 401K PLAN

  • Flexible options for participation levels and a wide assortment of investment options.
  • Online account management with self-directed investment options.
  • Access to professional investment advisors.
  • Filing of required 5500 forms.
  • Management of employee loan administration and distribution requests.

  PROFESSIONAL LIABILITY INSURANCE & RISK MANAGEMENT

  • Malpractice insurance at substantial savings for eligible doctors and advanced practice practitioners.
  • Carrier sponsored risk management assessment and education service.
• Optional Services

  RECRUITMENT & HIRING

  • Assistance with creating consistent job descriptions for office positions.
  • Assistance with choosing advertising venues and ad placement.
  • Online application process and applicant tracking.
  • Comprehensive applicant screening and background checks.
  • Assistance with new employee orientation and education pertaining to privacy and security (including HIPAA) and workplace safety (including OSHA).
  • Review or employer job-training program for new employees.

  EDUCATION AND TRAINING

  • Practice manual templates that can be tailored to meet your practice needs.
  • Regulatory compliance assistance for:
    • HIPPA
    • OSHA
    • FLSA
    • FLMA
    • EEOC
    • ADA
  • Required state and federal labor posters.

  EMPLOYEE MANAGEMENT ASSISTANCE

  • Assistance with state unemployment insurance claims administration.
  • Assistance with Workers’ Compensation claims.
  • Assistance with employee performance evaluations.
  • Assistance with investigation and management of employee-related incidents in the workplace

  ADDITIONAL SERVICES INCLUDED WITH THIS PROGRAM:

  FPMS THINKHR SERVICE

  • Biweekly newsletters covering a broad range of human resource issues.
  • Secure access to expert HR advisors for advice pertaining to complex workplace issues.
  • State and Federal employment law, compliance guides and checklists.
  • Workplace forms, documents, tools, checklists and templates.
  • Web-based and on-demand courses for employees and management.

  EMPLOYER PRACTICE LIABILITY INSURANCE

  • Covers employment related claims including wrongful termination, discrimination, sexual harassment, and retaliation claims.